Why sellers should pass KYC

So your products can go live and your earnings can be paid out

When you join cTrader Store as a seller, completing KYC is one of the essential steps in getting started. You need it to publish products, but the most important practical reason to complete verification early is simple: you cannot receive any money from your sales without it.

Until your identity is verified, your seller account cannot publish products to the Store and it cannot receive payouts.

Become a cTrader Store seller - and turn your trading tools into income

If you’ve built a trading bot, indicator, or plugin, you can start earning from it by publishing in the cTrader Store. It’s the official marketplace where traders discover ready-to-use trading tools, connect with developers, and purchase solutions that enhance their cTrader experience. Step 1 - Join as a

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Why KYC matters for payouts

KYC links your seller account with your verified identity, which is required for processing payouts securely and in line with financial regulations. Without verification, payouts cannot be released at all.

After your KYC is approved:

• your earnings begin to accumulate in your payout balance
• funds become available after the 14-day refund period
• you can request withdrawals from 50 USD and above
• payouts are sent only to your verified payout method

Without KYC, your payout balance remains locked.

How withdrawals work

Publishing with a verified account

Although payouts are the main reason most sellers complete KYC, verification is also required before you can publish any product in cTrader Store. Without KYC, neither free nor paid products can be submitted for review.

Once your account is verified, you have full access to the seller dashboard, including:

• submitting products for review
• updating descriptions and uploading new versions
• managing your listings in the Your products section
• viewing your sales, balances and payout status

Every product must pass a short review before appearing to traders.

How to publish a product

✅ What products traders really want and ready to pay for

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How KYC works in cTrader Store

KYC is completed through Sumsub, a secure verification provider used by banks and regulated platforms. The process is simple and normally takes just a few minutes. You will be asked to:

• upload a valid identity document
• complete a short selfie or liveness check
• provide proof of address if requested

Once your verification is approved, your seller account becomes fully enabled for publishing and receiving payouts.

Keep your documents valid

Your KYC status is tied to the identity document you used during verification. If that document expires, your KYC will expire as well.

When this happens:

• payouts are paused until you re-verify
• your products may temporarily disappear from the Store
• you cannot publish or update products
• you must complete KYC again through Sumsub

To keep your account active, make sure your documents remain valid and update them before expiry.

Final note

KYC is not just another onboarding step. It is what enables payouts, allows you to publish your tools and keeps your seller account active. Completing verification early ensures that once your products go live, your earnings can reach you without interruption.

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Success story #4: Anderson Luiz - from zero coding skills to $1,500+ monthly in sales on cTrader Store

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